QUESTIONS
- Can I get the Infoworker's Bundle discount at a later date?
- Do you give a discount to students and educators?
- Can I use your software on multiple computers?
- I have no credit card. How can I purchase your software?
- Can I have more time for evaluating your apps?
- Why cannot I log-in into your shop?
- Why haven't I received my license code(s)?
- Do you offer NPO licenses?
- Where can I buy a 1.x license code, e.g. for use on Mac OS X 10.4?
ANSWERS
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Can I get the Infoworker's Bundle discount at a later date?
Basically, the Infoworker's Bundle (DEVONagent plus DEVONthink Professional) is cheaper than two single licenses because a bundle means less work and less fees. An upgrade option to the bundle, on the other hand, would require even more work than two single licenses. Therefore, we're unfortunately not able to provide this option at this time.
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Do you give a discount to students and educators?
Yes, we give 25 percent off the regular price of DEVONthink, DEVONagent, DEVONnote and the Infoworker's Bundle to students and educators. We also give volume discounts to institution or faculties. Visit our Students, Educators and NPOs page.
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Can I use your software on multiple computers?
Yes, our license explicitly allows one and the same person to use our application non-simultaneously on multiple Macs. So, for example, if you install one of our products on a laptop, your office Mac, and your home Mac, you may do so as long as you only use one of them at a time.
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I have no credit card. How can I purchase your software?
We are selling currently through the online sales agent share-it! to keep our administration budget as lean as possible. If you don't have a credit card, you can also pay via PayPal or by purchase order, wire transfer, or even cash. See our online shop for more details.
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Can I have more time for evaluating your apps?
No problem. We happily give out 30 day licenses for evaluation purposes. Simply request a trial extension.
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Why cannot I log-in into your shop?
The user name/password system in our shop is only for people who have used the Share-It driven shop before. You don't have to log in, just go ahead and purchase as you would in any other online shop.
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Why haven't I received my license code(s)?
If there are no technical problems on our side, your license codes have been sent out to you within two minutes after your purchase. Often, however, they get stuck in spam protection filters (either yours or your ISP's). Also, some ISPs block all traffic from T-Online, Germany's largest ISP, which is the one we use for sending out the licenses.
Please, check your spam protection filter, and if you cannot find the license codes there, go to our website and ask our server to resend your codes. If this also doesn't work, please contact us and we'll try to get your license codes to you as quickly as possible.
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Do you offer NPO licenses?
Yes, we offer free licenses to non-profit organizations (NPOs) in the sense of charities. Learn more about our NPO program here.
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Where can I buy a 1.x license code, e.g. for use on Mac OS X 10.4?
License codes for DEVONagent or DEVONthink 1.x are no longer available but even the latest license codes are backward-compatible: You can use a DEVONthink 2.x license code also for DEVONthink 1.x.
To purchase a license code for a 1.x release simply purchase a license in our online shop and use it with your legacy software.
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